The purpose of the support pass is to allow you the opportunity to ask billing and training-related questions to the live support team. Some example questions include:
Why did my claim get denied?
What does this claim rejection mean?
How do I fix my rejections?
How do I bill a CPAP?
These are common questions that would normally be addressed by a biller. In many cases, customers may not have a biller, so we are here to help you. Get a few passes each month so you can get the answers you need fast!